Posted on March 23, 2020 by
DynaScan Statement on COVID-19
Irvine, California (March 23, 2020) – Due to the global pandemic of Coronavirus (COVID-19), DynaScan is observing local mandates around the world to “stay-at-home” and has ordered all employees to work remotely.
During this time, we are taking a number of steps in order to continue to support our customers:
- Our sales team is available to answer questions about our products, discuss projects, and process orders in conjunction with our accounting and logistics team. If you have any questions about our products, a project, please email or call your sales representative. For general sales inquiries, please contact our team at firstname.lastname@example.org.
- DynaScan ships our products from warehouses around the world. We will make every attempt to fulfill orders and will notify customers of any anticipated issues or delays. If you have an order in place and would like to request the status, please email email@example.com. Customers in the United States, please email firstname.lastname@example.org.
- Our service and support department will remain operational to field support calls and troubleshoot product issues by phone or email. For customers in Europe, please email email@example.com. For customers in the rest of the world, please email firstname.lastname@example.org.
DynaScan remains committed to protecting its employees, customers, and communities. We appreciate your understanding and wish everyone the best as we get through this difficult time